June 18, 2009

Ten Tips to the Top of the Search Engines

Filed under: Client Guides — Tags: — TydalWave @ 12:03 am

Having a website that gets found in Google, Yahoo, and MSN, etc. isn’t hard to do, but it can be difficult to know where to begin. Here are my latest and greatest tips to get you started:

  1. Do not purchase a new domain unless you have to. The search engines put a lot of stock in how long your website and domain have been around. While you can purchase a new domain and redirect your old one to the new one, your best bet is to use your existing domain/website if at all possible. If you’re redesigning or starting from scratch and you have to use a brand-new domain for some reason, you can expect at least somewhat of a loss in search engine traffic. It could be anywhere from a few weeks to a few months or more.
  2. Optimize your site for your target audience, not for the search engines. This may sound counterintuitive, but hear me out. The search engines are looking for pages that best fit the keyword phrase someone types into their little search box. If those “someones” are typing in search words that relate to what your site offers, then they are most likely members of your target audience. You need to optimize your site to meet *their* needs. If you don’t know who your target audience is, then you need to find out one way or another. Look for studies online that might provide demographic information, and visit other sites, communities, or forums where your target audience might hang out and listen to what they discuss. This information will be crucial to your resulting website design, keyword research, and copywriting.
  3. Research your keyword phrases extensively. The phrases you think your target market might be searching for may very well be incorrect. To find the optimal phrases to optimize for, use research tools such as KeywordDiscovery, Wordtracker or Google’s Keyword Tool. Compile lists of the most relevant phrases for your site, and choose a few different ones for every page. Never shoot for general keywords such as “travel” or “vacation,” as they are rarely (if ever) indicative of what your site is really about.
  4. Design and categorize your site architecture and navigation based on your keyword research. Your research may uncover undiscovered areas of interest or ways of categorizing your products/services that you may wish to add to your site. For instance, let’s say your site sells toys. There are numerous ways you could categorize and lay out your site so that people will find the toys they’re looking for. Are people looking for toys to fit their child’s stage of development? (Look for keyword phrases such as “preschool toys.”) Or are they more likely to be seeking specific brands of toys? Most likely, your keyword research will show you that people are looking for toys in many different ways. Your job is to make sure that your site’s navigation showcases the various ways of searching. Make sure you have links to specific-brand pages as well as specific age ranges, specific types of toys, etc.
  5. Program your site to be “crawler-friendly.” The search engines can’t fill out forms, can’t search your site, can’t read JavaScript links and menus, and can’t interpret graphics and Flash. This doesn’t mean that you can’t use these things on your site; you most certainly can! However, you do need to provide alternate means of navigating your site as necessary. If you have only a drop-down sequence of menus to choose a category or a brand of something, the search engine crawlers will never find those resulting pages. You’ll need to make sure that you always have some form of HTML links in the main navigation on every page which link to the top-level pages of your site. From those pages, you’ll need to have further HTML links to the individual product/service pages. (Please note that HTML links do NOT have to be text-only links. There’s nothing wrong with graphical image navigation that is wrapped in standard <a href> tags, as the search engines can follow image links just fine.)
  6. Label your internal text links and clickable image alt attributes (aka alt tags) as clearly and descriptively as possible.
    Your site visitors and the search engines look at the clickable portion of your links (aka the anchor text) to help them understand what they’re going to find once they click through. Don’t make them guess what’s at the other end with links that say “click here” or other non-descriptive words. Be as descriptive as possible with every text and graphical link on your site. The cool thing about writing your anchor text and alt attributes to be descriptive is that you can almost always describe the page you’re pointing to by using its main keyword phrase.
  7. Write compelling copy for the key pages of your site based on your chosen keyword phrases and your target market’s needs, and make sure it’s copy that the search engines can “see.”
    This is a crucial component to having a successful website. The search engines need to read keyword-rich copy on your pages so they can understand how to classify your site. This copy shouldn’t be buried in graphics or hidden in Flash. Write your copy based on your most relevant keyword phrases while also making an emotional connection with your site visitor. (This is where that target audience analysis comes in handy!) Understand that there is no magical number of words per page or number of times to use your phrases in your copy. The important thing is to use your keyword phrases only when and where it makes sense to do so for the real people reading your pages. Simply sticking keyword phrases at the top of the page for no apparent reason isn’t going to cut it, and it just looks silly.
  8. Incorporate your keyword phrases into each page’s unique Title tag.
    Title tags are critical because they’re given a lot of weight with every search engine. Whatever keyword phrases you’ve written your copy around should also be used in your Title tag. Remember that the information that you place in this tag is what will show up as the clickable link to your site at the search engines. Make sure that it accurately reflects the content of the page it’s on, while also using the keyword phrases people might be using at a search engine to find your stuff.
  9. Make sure your site is “link-worthy.”
    Other sites linking to yours is a critical component of a successful search engine optimization campaign, as all of the major search engines place a good deal of emphasis on your site’s overall link popularity. You can go out and request hundreds or thousands of links, but if your site stinks, why would anyone want to link to it? On the other hand, if your site is full of wonderful, useful information, other sites will naturally link to it without your even asking. It’s fine to trade links; just make sure you are providing your site visitors with only the highest quality of related sites. When you link to lousy sites, keep in mind what this says to your site visitors as well as to the search engines.
  10. Don’t be married to any one keyword phrase or worried too much about rankings.
    If you’ve done the above 9 things correctly, you will start to see an increase in targeted search engine visitors to your site fairly quickly. Forget about where you rank for any specific keyword phrase and instead measure your results in increased traffic, sales, and conversions. (You can sign up for a Google Analytics for free, which easily tracks and measures those things that truly matter.) It certainly won’t hurt to add new content to your site if it will really make your site more useful, but don’t simply add a load of fluff just for the sake of adding something. It really is okay to have a business site that is just a business site and not a diatribe on the history of your products. Neither your site visitors nor the engines really give a hoot!
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June 8, 2009

What is Website Maintenance?

Filed under: Client Guides — TydalWave @ 11:44 pm

Website maintenance includes revising, editing, or otherwise changing existing web pages to keep your website up to date.  The periodic addition of new web pages is also part of maintenance services. Website maintenance also includes repairing sections of your website that stop functioning properly. Typically, links and graphic images are most prone to corruption over time, but basic HTML pages can also become corrupted.

Websites are not intended to be static.  The value of a website is the ability to maintain current information online at a reasonable cost. We assume that you will want to revise some or all of your web pages over time, as well as adding additional web pages according to your business needs. To assist you in maintaining current information online, we offer several options for website maintenance.

In addition to repair of malfunctioning components, you will also want to revise your website from time to time. You may wish to revise information on web pages to remain current, to reflect changes in your contact information or services, or to highlight new or additional services as your practice develops. Ease of revision is probably the most important service you should seek when choosing a web developer, and we offer website revision and expansion services at a very modest cost. Plus, we can revise your website very easily, since we designed the original site for you. This continuity of service is our most important asset, and you will definitely appreciate our modification services over time. Your expected frequency of website revisions should influence your maintenance contract choice.

Website Design and Hosting customers who want to make revisions or additions to their website have several options:

  1. Additional revisions can be made as often as desired, based on an hourly charge. This includes revisions and uploading of all changes onto the Internet.
  2. Revisions can be made on a regular basis for a set monthly fee. The monthly cost will be determined by the size of your website. If you think you will be making regular revisions to your website, this option will be more economical than paying for each revision separately. A maintenance contract allows revisions to your website once per month, rather than paying for each revision separately. Ask for more information about monthly maintenance contracts if you think you will be making frequent revisions to your website.
  3. Adding new pages to your website is an additional expense. The cost per page is lower if you choose a monthly maintenance contract.
  4. Newsletter Option. One page on the website can be designated for a newsletter, articles, current information, or a similar topic. The text can be changed once monthly for a flat rate, with an annual contract. This does not include changes to any banners, images, buttons or links, to or from the page.
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June 6, 2009

Why Website Content Matters

Filed under: Client Guides — Tags: , , — TydalWave @ 1:36 am

What makes a Website attractive to a visitor? The content it provides, of course.

You might run a wonderful advertising campaign; develop viral marketing tools and attractive affiliate programs. But unless your Website is rich in content, the traffic spikes that result from your efforts will only be transient. Content that is useful, valuable, informative, educational or just plain entertaining can attract and retain an audience better than anything else.

Anyone can create a content-rich Website by following a few key points:

· Be disciplined
· Update your site regularly
· Know how to create content, or where to find it

Discipline and Commitment

To create your content-rich Website, you need tunnel vision and a laser sharp focus. In a word; self discipline. It’s easy to waste hours, even days, clicking your way from one site to another. Don’t let yourself be distracted: limit your online content explorations only to Websites and resources that are directly connected to your site’s subject.

Discipline also extends to content creation. Successful writers do not wait for inspiration before beginning their work. Instead, they develop a regular writing schedule, and they stick to it. Whether they feel like it or not, they sit down at a desk and write.  You too must develop a schedule to add content to your Website, and follow it. Nike has the right idea - ‘Just Do It’!

Regular Updates to your Website

Nothing is deader than an untended Website.

Regularly updating or modifying your Website’s content gives you an edge over the competition. People will keep returning to your site if they notice something new to see, learn from or enjoy each time.

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May 31, 2009

How to Write a Website Creative Brief

Filed under: Client Guides — Tags: , — TydalWave @ 12:43 pm

A creative brief is a short (one or two pages), high-level document that clearly outlines the important elements of the web site - including objectives, target audiences, requirements, and so on. Here’s a more general definition of a creative brief that summarizes its purpose quite well:

A document that outlines the strategic direction for creative development, covering the specific task at hand, the communication objectives and strategy, and any elements that the executions must contain.Although creative briefs follow a similar format, like any tool, you should customize it to your needs. Here’s a template of what the creative brief I use looks like, with a brief explanation of what each section means.

[Project Name] Creative Brief

Summary

Provide a brief overview of the whole project.

Current Situation

Describe the current situation - what is not working, what needs to be improved, what is working. Why the project is needed; what is hoped to be achieved.

Proposal

Describe the project in more detail. What is needed to be done?

Who is the project targeted at? Are there any specific characteristics that these audiences have?

Goals

What are the main goals of the project?

Requirements

Are there any specific requirements that must be incorporated?

Promotion / Communication Plan

How will this project be promoted and communicated? What is the timing for each promotion / communication and who is involved?

Timing

What is the deadline for the project? Are there any milestones that must be met?

Project Sponsor

Who is the main sponsor and who will be signing-off the project?

Stakeholders

Who is involved in the project from an oversight and team perspective?

How to Write a Creative Brief

There’s no single best way to develop a creative brief; for example, sometimes I’ll write the first draft based on conversations with project stakeholders.
However, my preferred method is to get the project sponsor to write the initial draft using the above template. This really helps to get the client to think fully about the project and to clarify in particular their objectives for the web site and their target audience(s).Once you’ve writtten the first draft it usually takes a few rounds of review and refinement before the creative brief is ready to be approved.

Why Use a Creative Brief

For us, the creative brief is the core document for the project. It defines the project, enables the project plan to be developed and is the main point of reference during the development process in terms of keeping the project on target.It enables everyone who is working on the project to quickly understand what it is about and what are the key elements. It also helps us to control scope creep and to focus on the primary goals of the web site (which can sometimes get a bit fuzzy when you’ve had a site in development for several months).

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How to Organize Your Website

Filed under: Client Guides — TydalWave @ 12:41 pm

Our goal is to arrange all of the elements of our website into a whole of interdependent parts. Or, to form all of the text, graphics and thought into a functioning whole. Step back in your mind and get an overview of your website. Visualize it as an experience rather than a collection of text and graphics. This is where the website begins to take on shape and organization.

Starting with the main topic or keywords drill down through your webpages toward more and more detailed content. The homepage (i.e. index) is where your first arguments or website theme development should appear. From there the website pages should go deeper and deeper into the details of what you are selling, telling and/or presenting.  

 There are three main elements that make up the organization of a website. Each one depends upon the other. They are:

1) Structure of your website

The form of your website and its method of navigation go hand in hand. This is the framework that will support your website like your skeleton supports your body. Don’t confuse structure with layout. Structure is the behind the scenes mechanics of how your website will work, not how you plan to lay it out.

All types of websites require their own individual methods of developing a website structure. This will largely depend upon your content and the principle focus or theme of your site. The best way to get started is to analyze existing websites and note the methods used by their webmasters to structure their form and function. Take notes and incorporate what you find in an original way.

2) Content and body of your website

The body and substance of your website is its content. What do you want to sell, say or present? That should be the focus of your website’s content. Every thing from color to wording is what your visitors see and react to when they visit your site so be sure to spend plenty of time on this element of your design.

By far the most important element of any website is the text or body copy. The message that you present to your visitors and the search engines is totally dependant on how well you communicate through your text/content. Work your website structure around the content. Never allow your website structure to overshadow the main topic of your site.

3) Layout and presentation of your website

The method of presenting your website theme or message is determined by the layout of your individual webpages. How will you present your website?  

 Your website can be presented in many ways. Modern , retro, colorful, etc. but be sure that your theme complements what you are trying to say.

A website is composed of individual pages. It is the collective effect of each webpage that makes a site what it is.

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